U-T San Diego
Raising the ‘bar’ on organic snacks
Former Olympic athlete striving to expand her GoodOnYa organic food enterprise
By Andrea Siedsma • Special to the U-T
As a former U.S. Olympic athlete, Kristen Buchanan will be the first to tell you that competition can be fierce. Buchanan (formerly Kris Fillat), who played for the women’s field hockey team for 11 years, also discovered that being an entrepreneur can be just as tough. But, as in sports, dedication, passion and hard work can pay off in the business world.
After retiring from the U.S. Olympic team in 2001, Buchanan used about $40,000 in savings from working part time at Home Depot to open a 1,000-square-foot cafe in a San Diego business park called the GoodOnYa Deli, which makes and sells organic food made with ingredients from local farmers and suppliers. Instead of the usual condiments and sides in this plastic-free deli, there are things like cranberry sauce, sweet potatoes, chutney, mushrooms, raw honey and organic sugar.
After meeting a raw food chef four years ago, Buchanan and her Encinitas company launched the GoodOnYa Bar, an organic and nutritious snack in three varieties that are sold in about 100 health food stores, such as Jimbos, Seaside Market and WholeFoods. A fourth bar, called Superhero, which will be launched this month, is 100 percent raw, complete with coconut butter, sprouted flax, hemp seeds, maca, goji berries and lucuma (Peruvian fruit). The bars, which used to be handmade in GoodOnYa Deli until last year, are made in a 100 percent solar-powered facility in Corona and sell for $2.59 to $2.99.
Buchanan, who can often be spotted cruising the coast in her 1970 GoodOnYa Volkswagen bus, is part of a growing cadre of entrepreneurs whose M.O. is sustainability and health.
Who she is
Title: Founder, CEO of Encinitas-based The GoodOnYa Bar and Deli
Age: 42
Latest accomplishment: Getting the GoodOnYa Bar into all the WholeFoods in Northern California
Last book read:“Confessions of an Economic Hit Man.” It’s an awesome book; I love politics. Food politics exist, too, and that is why I got behind the non-GMO (genetically modified organism) movement so strongly.
Hobbies: Surfing, yoga, skateboarding, snowboarding, reading, traveling
Favorite quote: Any question you ever have, the answer you will find in nature if you know where to look and how to ask. — “The Power of One”
Buchanan’s food for thought
Passionate about nutrition: I have learned a lot about nutrition over the years, and even went back to school and became a certified nutritionist. I became passionate about the state of the food in our country. And if you look at the state of the health of our country — we are literally killing ourselves.
Going against the grain: It’s time to understand what we are eating, find local sources and tap back into decisions that benefit the earth. When you drink a sports drink with a coloring that is petroleum based, you are supporting the companies that think it’s OK to put chemicals in your body. Those companies don’t care about anything except profits. And the health of the earth, as well as the health of your body, doesn’t cross their mind.
What fuels me: Doing the right thing and getting to have a job you can be proud of. I love my life. When you become a surfer you are emerged in the earth. For example, when you surf here at Cardiff and it smells like sewage you become motivated to do the right thing and to care. It’s easy to get disconnected from nature when we go from our office to rush hour to the couch. Because nature is a part of my daily life, I feel like I need to give back and create responsible products.
Buchanan’s Business Bites
Bar wars: Selling bars is like selling beer because there are so many different kinds on the shelf. We need to have people who can be in the store and make sure our stuff is there. It will get moved over. People take the tags off. It’s a battle. We aren’t making money on our bars yet. With food it’s all about volume. You don’t make money until you are in a couple hundred stores, at least. We make 25 cents to $1.50 a bar at the end of the day. But we are actively seeking an investor who is mission-driven, who can help us with that.
Earning while learning: We were really lucky because when we opened the deli we had instant customers. It’s a scary thing when you’re worried about your cash. Honestly, I didn’t have a business degree. I knew restaurants, but I didn’t know how to run them. I just knew how to treat the customers right. We learned as we went, and we made a lot of mistakes. I signed a credit card machine lease because the sales woman said it was only $30 a month. It turned out to be a seven-year lease costing me thousands! We could have just bought the machine for $300. But she was really good at selling me.
Entrepreneurial advice: The biggest advice I could give someone who is starting a business is to read the book the “E Myth.” It’s about the entrepreneur myth. The entrepreneur is all about working for ourselves and wanting all this free time, but then it’s the opposite — you’re stressed 24 hours a day instead of eight. It’s about creating your system — the system runs the business and the people run the system. You also have to have good people. (She employs 10.) Some people say employees are the worst part. Some can be, but they can be the best part, too. You have to trust. If you don’t trust you will be there 24 hours a day. Then what are you doing it for? (She starts work about 7 a.m. and tries to end her day at 4 p.m. during the week. But she is often handling weekend events.)
Healthy expense: The deli makes about $2,000 to $3,000 a day, but my food costs are higher than most delis. I could buy bread for 50 cents a loaf and save money, but it tastes like rubber. Instead, I buy organic bread every day for $4 a loaf from a local company called Sadie Rose. We have always wanted the best ingredients for our deli. Eleven years ago, “local” wasn’t the fad it is now; we just tried to be good. But that meant buying local. We get our coffee, bread, honey, milk and some produce from different local companies — which means different invoices and different deliveries. That’s hard to do. But when you stand at the counter and take someone’s money, I see that as a huge responsibility to do right by them. We all watch our costs, but there is a line we aren’t willing to cross because we value some things over money. We care about money, and we want to be successful and create a company where our employees can earn a decent wage and afford to live in San Diego. That is a main reason we started The GoodOnYa Bar; we hope to grow that into a multimillion-dollar business so I can reward the employees who have been with me for over 10 years. But we aren’t even willing to cut corners with our bar ingredients to save a few pennies.
The GoodOnYa life: I worked for an office park deli when I was 14. The owner strolled in at 10 a.m. and we were slamming busy, and then he went home at 2 p.m. every day. I thought this guy’s brilliant — he has a captive audience, he’s closed on weekends and closed at night. So when I as 14 I thought this is what I’m going to do. Owning a restaurant is not rocket science — you have good, quality food, a fair price, and smile at the people.
Andrea Siedsma is a San Diego freelance writer.